Explore how a leading provider of property maintenance services in London transformed their business during the COVID-19 pandemic. Offering comprehensive solutions for property needs, their services range from simple callouts for repair of doors, windows and plumbing, to specialised services designed to meet each customer’s unique requirements. With a commitment to quality and customer satisfaction, they strive to provide long-lasting and effective solutions. However, the pandemic led to a drop in income, prompting the need to reduce overheads and widen their customer base. This is where innovative financial solutions played a crucial role in shaping their success.
When the COVID-19 lockdowns led to a drop in income for our client, they needed to find ways to cut costs and expand their customer base. As a business that specialises in swift and efficient repair services, cashflow was vital. They needed to design bespoke solutions to meet the unique requirements of their customers and ensure minimal downtime for their operations. But with an increasing number of clients, maintaining a healthy cashflow became a challenge.
The Solution - Invoice Finance
Understanding the importance of cashflow for the client’s success, we offered them an innovative solution: Invoice Finance. This allowed them to offer improved credit terms to their new customers while maintaining a steady cashflow through the business. This strategic move enabled sustainable growth for the business while building long-lasting relationships with their customers.
Through these innovative financial solutions, the client was able to improve their financial resilience, increase their customer base, and enhance their cashflow. As a result, they were able to weather the challenges brought about by the COVID-19 pandemic and put their business on a path of growth and success.
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